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Airam Rojas Zerpa
Airam Rojas Zerpa

Tips and Tricks to Download Genshin Impact on Unsupported Devices


How to Download Genshin Impact If Your Device Is Not Compatible




Genshin Impact is one of the most popular role-playing games in 2021, but some players may encounter problems when trying to download or launch it on their devices. If you are one of them, don't worry. In this article, we will show you how to fix the "your device isn't compatible" error on Play Store and the "Genshin Impact not launching" issue on PC. But first, let's take a look at what Genshin Impact is and why you should play it.




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What Is Genshin Impact and Why You Should Play It




Genshin Impact is an open-world action RPG game




Genshin Impact is a game that lets you explore a vast world called Teyvat, where you can meet a diverse cast of characters, fight powerful enemies, and uncover the mysteries of the world. You can also team up with friends across various platforms to trigger elemental reactions, tackle challenging domains, and enjoy co-op gameplay. The game has a rich story that revolves around your quest to find your lost sibling and the secrets of the seven gods of each element.


Genshin Impact has stunning graphics, immersive soundtrack, and diverse characters




Genshin Impact is a game that will feast your eyes and ears with its beautiful visuals, real-time rendering, finely tuned character animations, and dynamic lighting and weather effects. The game also has a soothing soundtrack that changes seamlessly with the time and gameplay, performed by world-class orchestras such as London Philharmonic Orchestra and Shanghai Symphony Orchestra. The game features over 30 playable characters with unique personalities, abilities, and voice actors.


Genshin Impact is free to play and cross-platform




Genshin Impact is a game that you can play for free without any subscription or paywall. You can also play it on multiple devices, such as PC, mobile, PlayStation 4, PlayStation 5, and Nintendo Switch (coming soon). You can switch between devices anytime and continue your adventure with your progress and data synced across platforms.


What Are the System Requirements for Genshin Impact




Genshin Impact requires Android 9 or higher for mobile devices




If you want to play Genshin Impact on your mobile device, you need to have Android 9 or higher as your operating system. You also need to have at least 8 GB of storage space available on your device. The game may not run smoothly on some devices due to hardware limitations.


Genshin Impact requires Windows 7 or higher, Intel Core i5 or equivalent, 8 GB RAM, and NVIDIA GeForce GT 1030 or better for PC




If you want to play Genshin Impact on your PC, you need to have Windows 7 or higher as your operating system. You also need to have an Intel Core i5 or equivalent processor, 8 GB of RAM, and an NVIDIA GeForce GT 1030 or better graphics card. You also need to have at least 30 GB of storage space available on your PC. The game may not run smoothly on some PCs due to hardware limitations.


How to Fix the "Your Device Isn't Compatible" Error on Play Store




If you try to download Genshin Impact from the Play Store and encounter the error message "Your device isn't compatible with this version", there are a few possible solutions you can try. Here are some of them:


Update your device to the latest version of Android OS




One of the reasons why your device may not be compatible with Genshin Impact is that your Android OS is outdated. To fix this, you need to update your device to the latest version of Android OS available for your device. To do this, go to Settings > System > System Update and check for updates. If there is an update available, download and install it. Then, restart your device and try to download Genshin Impact again from the Play Store.


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Clear the cache and data of Play Store and Google Play Services




Another reason why your device may not be compatible with Genshin Impact is that the Play Store or Google Play Services app has some corrupted or outdated data. To fix this, you need to clear the cache and data of these apps. To do this, go to Settings > Apps > Google Play Store and Google Play Services and tap on Storage. Then, tap on Clear Cache and Clear Data for both apps. Then, restart your device and try to download Genshin Impact again from the Play Store.


Download the APK file from the official website or a trusted source




If none of the above solutions work, you can try to download the APK file of Genshin Impact from the official website or a trusted source. An APK file is a package file that contains the installation files of an app. To do this, go to and tap on Android Download. Then, follow the instructions on how to install the APK file on your device. Alternatively, you can use a third-party app store such as APKPure or QooApp to download the APK file of Genshin Impact. However, be careful when downloading APK files from unknown sources as they may contain malware or viruses.


How to Fix the "Genshin Impact Not Launching" Issue on PC




If you have downloaded Genshin Impact on your PC but it does not launch or crashes when you try to launch it, there are a few possible solutions you can try. Here are some of them:


Run Genshin Impact as an administrator




One of the reasons why Genshin Impact may not launch on your PC is that it does not have enough permissions to access some system files or resources. To fix this, you need to run Genshin Impact as an administrator. To do this, right-click on the Genshin Impact shortcut on your desktop and select Properties. Then, go to the Compatibility tab and check the box next to Run this program as an administrator. Then, click on Apply and OK. Then, try to launch Genshin Impact again.


Update your graphics driver




Another reason why Genshin Impact may not launch on your PC is that your graphics driver is outdated or incompatible with the game. To fix this, you need to update your graphics driver to the latest version available for your graphics card. To do this, go to the website of your graphics card manufacturer (such as NVIDIA or AMD) and download the latest driver for your graphics card model. Then, follow the instructions on how to install the driver on your PC. Then, restart your PC and try to launch Genshin Impact again.


Install the latest DirectX and Visual C++ redistributable files




Another reason why Genshin Impact may not launch on your PC is that you are missing some essential files that are required for running the game. These files include DirectX and Visual C++ redistributable files. To fix this, you need to install the latest versions of these files on your PC. To do this, go to and download the DirectX End-User Runtime Web Installer and run it. Then, go to and download the Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019. Then, run the vc_redist.x64.exe file and follow the instructions. Then, restart your PC and try to launch Genshin Impact again.


Perform a clean boot




Another reason why Genshin Impact


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